About Course
Unlock Your Potential in Security Operations with CPP20218 Certificate II in Melbourne
Unlock your future in security with CPP20218 Certificate II in Security Operations in Melbourne. At NSTA Central, we offer nationally accredited training that equips you with the skills and knowledge to thrive as a Security Guard and Crowd Control Officer. Learn to maintain safety and security, patrol properties, and manage crowd behavior. Enrol now to embark on a rewarding career path in the security industry.
Nationally Accredited Course
This qualification reflects the skills and knowledge required to become a Security Guard and Crowd Control Officer. Responsibilities include maintaining safety and security by patrolling, protecting, or guarding property while unarmed. The Crowd Control role includes screening entry, monitoring behaviour, major events, and removing persons from premises.
This CPP20218 Certificate II in Security Operations qualifies you to be an unarmed security guard or a crowd controller. You will learn to maintain security and safety in various circumstances such as guarding or patrolling a property. For licensed venues, you will be able to screen entry, monitor behaviour, and remove persons when necessary.
Course Code: CPP20218
Course Title: Certificate II in Security Operations
To achieve this qualification, competency must be demonstrated in:
✔ 14 Units of Competency
✔ 14 Core Units
Core Units of Competency:
Upon successful completion of the course, you will be provided with a Statement of Attainment for the following units of competency. You will be assessed through written, verbal, and practical assessments, including case scenarios.
✔ CPPSEC2101 – Apply effective communication skills to maintain security
✔ CPPSEC2102 – Apply legal and procedural requirements to work effectively within a security team
✔ CPPSEC2103 – Apply WHS, emergency response and evacuation procedures to maintain security
✔ CPPSEC2104 – Apply risk assessment to select and carry out response to security risk situations
✔ CPPSEC2105 – Provide quality services to a range of security clients
✔ CPPSEC2106 – Protect self and others using basic defensive techniques
✔ CPPSEC2107 – Patrol premises to monitor property and maintain security
✔ CPPSEC2108 – Screen people, personal effects and items to maintain security
✔ CPPSEC2109 – Monitor and control access and exit of persons and vehicles from premises
✔ CPPSEC2110 – Monitor and control individual and crowd behavior to maintain security
✔ CPPSEC2111 – Apply security procedures to manage intoxicated persons
✔ CPPSEC2112 – Apply security procedures to remove persons from premises
✔ CPPSEC2113 – Escort and protect persons and valuables
✔ HLTAID011 – Provide first aid
Licensing Outcomes
This qualification aligns with the following licensing outcomes:
✔ Security Officer – Unarmed Guard
✔ Security Officer – Crowd Controller
Occupational Titles Could Include:
✔ Security Officer
✔ Unarmed Guard
✔ Crowd Controller
Pathways to Further Roles Include:
✔ Armed Guarding
✔ Cash-in-Transit
✔ Close Protection
✔ Control Room Operations
✔ Guard Dog Handling
Physical Requirements
The role requires the physical ability to handle security threats, perform first aid, maintain high observation, respond quickly, and work on your feet for long periods. Physical fitness is a core requirement for this job role.
Work Opportunities
Security officers may work alone or in teams under supervision. Opportunities include crowd control, retail loss prevention, bag checks at events, and airport screening. Many of our graduates have experienced life-changing outcomes through this course.
Practical Skills
Our training provides job-ready skills, including:
✔ Security training materials
✔ Using industry-standard equipment (e.g. radios, scanners)
✔ Employment advice and job referral support
Job Pathways
✔ Security officer – unarmed guard
✔ Security officer – crowd controller
✔ Pathways to Further Learning
✔ Armed guard
✔ Cash-in-transit
✔ Close Personal Protection
✔ Control room operations
✔ Guard Dog Handling
Don’t miss out on this opportunity to kickstart your career in security. Enrol now at NSTA Central and take the first step towards becoming a licensed Security Guard or Crowd Controller. With our comprehensive training and industry-focused approach, you’ll be equipped to excel in various security roles. Secure your future today and enrol in CPP20218 Certificate II in Security Operations.
Frequently Asked Questions – CPP20218 Certificate II in Security Operations in VIC
✔ Be at least 18 years of age
✔ Be an Australian Citizen, Permanent Resident, or hold a valid visa with study rights
✔ Pass a National Police Check (with no disqualifying offences)
✔ Provide 100 Points of ID
✔ Meet English language, literacy, and basic fitness requirements
👉 Check accepted ID types on the Victoria Police website
Training at NSTA Central™ is delivered on behalf of NSTA Pty Ltd (RTO 32292) — an authorised Registered Training Organisation approved to deliver security training in Victoria.
✔ Apply legal and procedural requirements
✔ Monitor and control access
✔ Control persons using empty-hand techniques
✔ Control persons using batons and handcuffs
✔ Provide first aid
✔ Conduct security screening
A complete unit list is available in our course guide or upon request.
✔ Crowd Controller
✔ Unarmed Security Guard
✔ Control Room Operator
✔ Loss Prevention Officer
✔ Gatehouse Attendant
✔ Event or Venue Security
Easily accessible for students from Melbourne, Geelong, Werribee, Sunshine, and surrounding suburbs.
📞 Phone: 03 9328 7337
📧 Email: central@nsta.edu.au
📍 Location: 264-266 Geelong Road, West Footscray, VIC 3012
🌐 Website: central.nsta.edu.au